Services / Email Security

Email Security in Townsville & North Queensland

A lot of attacks arrive the same way the invoices do: by email. So we put a filter in front of your mail server that catches spam, malware and phishing before they reach anyone's inbox, and helps keep your domain's reputation clean.

Explore the full list of services in this category below, or jump back to View all our services.

Virus & Malware Attachment Scanning
Every attachment scanned in real-time against multiple threat databases, malicious files blocked before your staff ever open them.
Advanced Phishing & BEC Protection
Business Email Compromise (BEC) and spear-phishing use trusted-looking senders to deceive. AI-powered detection catches sophisticated attacks that signature-based filters miss.
Outbound Email Filtering
Prevent your domain being used to send spam, outbound filtering protects your reputation, helps avoid blacklisting, and catches compromised accounts sending malicious email.
Real-Time Blacklist (RBL) Checking
Every inbound email sender checked against continuously updated real-time blacklists, known spam sources and compromised mail servers blocked automatically.
Quarantine Management
Blocked emails held in quarantine, users can review, release, or report. Admins get full visibility and control. Nothing disappears silently.
DKIM, SPF & DMARC Setup
Properly configured email authentication records stop criminals impersonating your domain, and improve deliverability so your legitimate emails don't land in spam.
Email Continuity
If your mail server goes down, email continuity keeps you receiving and sending via a secondary platform, your business keeps communicating even during an outage.
Domain Impersonation Protection
Attackers register lookalike domains to deceive your clients and staff. We detect and block these automatically.
Email Archiving & Compliance
Searchable, tamper-proof archive of all inbound and outbound email, meets legal, compliance, and dispute resolution requirements for businesses and professional offices.
Office desk with two monitors beside a window

How our Email Security works

01

Discover

We review your current mail setup, domain records and existing spam/phishing issues.

02

Filter

A cloud email security gateway is placed in front of your mail server to scan all inbound and outbound messages.

03

Authenticate

We configure SPF, DKIM and DMARC records to prove your domain is legitimate and stop impersonation.

04

Monitor

Ongoing tuning, quarantine management and reporting keep email flowing while threats stay out.

Engagement

Sized to your mailbox count and required protection level. Setup and DNS configuration included.

Email security is sized to your mailbox count and protection needs. Setup and DNS configuration are included.

Common Email Security questions

What is DMARC and do we need it?

DMARC tells receiving servers what to do with emails that fail SPF or DKIM checks, stopping criminals from impersonating your domain. If you send email, you need it.

Will email security block legitimate emails?

Occasionally. We configure quarantine digests so users can release legitimate emails, and we continuously tune the filtering to reduce false positives.

Can you stop phishing emails?

Yes. Our filtering uses AI and threat intelligence to catch phishing, spear-phishing and business email compromise attacks that traditional spam filters miss.

Does this work with our existing email?

Yes. The email security layer sits in front of any mail server or cloud email platform.

How quickly can email security be deployed?

Most set-ups are usually live within a day or two. DNS changes and mail-flow routing are handled by us.

Do you offer email archiving?

Yes. Searchable, tamper-proof email archiving is available for compliance, legal hold and dispute resolution.

Who answers the phone

The faces on this page are the people who answer the phone. Odd thing to have to point out, really.

No switchboard, no hold music, no "your call is important to us". Ring Kelly or Carisa on their own mobiles and you're talking to someone who can actually fix it, and who probably already knows your setup.

Usually one of us answers straight away. If we're driving or on a job, we'll call or text you back, usually within the hour.

Managed IT clients get 24/7 support at no extra charge.

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No lock-in contracts. If we stop being good, you're free to go. We'd rather you didn't.

We put our own mobiles on the website. Most IT companies would rather not. That's sort of the point.

Busy? We'll ring you.

Leave your number and tell us what's not working. We'll take it from there.

So Kelly or Carisa can call you back.

We usually call back within the hour, and within one business day at the latest.

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