Industries

IT Support by Industry in Townsville & North Queensland

Specialist IT support tailored to the compliance, security and workflow needs of your industry. From medical practices to trades and not-for-profits, we speak your language.

Who answers the phone

The faces on this page are the people who answer the phone. Odd thing to have to point out, really.

The same two people look after every business we work with. So in month six, you're still not explaining your setup to a stranger.

  • Carisa Hunn, co-founder of Tech TroubleShooters, smiling

    Carisa

    The calm voice on the other end when things go wrong.

  • Kelly Hunn, co-founder of Tech TroubleShooters, smiling

    Kelly

    30+ years fixing IT. Has seen most problems before, some of them twice.

Usually one of us answers straight away. If we're driving or on a job, we'll call or text you back, usually within the hour.

Managed IT clients get 24/7 support at no extra charge.

We put our own mobiles on the website. Most IT companies would rather not. That's sort of the point.

Tell us what's bugging you.

No lock-in contracts. If we stop being good, you're free to go. We'd rather you didn't.

Busy? We'll ring you.

Leave your number and tell us what's not working. We'll take it from there.

So Kelly or Carisa can call you back.

We usually call back within the hour, and within one business day at the latest.

We only use your details to call you back about your enquiry. See our Privacy Policy.

Heritage building with a palm tree in Townsville
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