Local IT Support

IT Support Aitkenvale

IT support for homes and businesses in Aitkenvale, from two people who answer their own phones. Usually one of us answers straight away. If we're driving or on a job, we'll call or text you back, usually within the hour.

Request support 07 4401 5760
Services in your area

IT services available in Aitkenvale

Managed IT
Monitoring, updates, and someone to ring when it breaks, for Aitkenvale businesses.
Cybersecurity
Protection on every computer, email filtering, blocking dodgy websites, the Essential Eight, and help when something goes wrong.
Cloud & Networks
Firewalls, VLANs, VPNs, Wi-Fi, business internet and cloud migration services.
Apple Mac Repair
Mac, iPhone and iPad repairs in Aitkenvale, by Apple-trained technicians.
Break & Fix
PC, laptop and computer repairs, virus removal, upgrades and data recovery in Aitkenvale.
Cloud Phone Systems
Australian-hosted VoIP PBX with mobile apps, call recording and number porting.
Heritage building with a palm tree in Townsville

Why Aitkenvale chooses Tech TroubleShooters

24/7 for managed IT clients
Managed IT clients get 24/7 support at no extra charge, nights, weekends and public holidays included. Not a client yet? Call any time. After hours we'll get back to you as soon as we can, but we can't promise to start straight away.
Local and on-site
We come to you in Aitkenvale and nearby suburbs. Further afield? Plenty of what we do works anywhere in Australia.
30+ years fixing IT
Apple-trained, and ran Apple repair businesses in Townsville and Brisbane. In business since 2006.
Security, sensibly
Protection built around the government's Essential Eight. And if something does go wrong, a person you know picks up the phone.

Common questions

Do you provide IT support in Aitkenvale?
Yes. We provide on-site and remote IT support for homes and businesses in Aitkenvale and nearby areas including Vincent, Mysterton, Mundingburra and surrounding Townsville suburbs.
Can you repair computers and Macs in Aitkenvale?
Yes. We repair PCs, Macs, laptops, iPhones and iPads. We can come to your home or office, or collect devices that need bench time.
Do you offer managed IT services for businesses in Aitkenvale?
Yes. Managed IT covers monitoring, updates, cyber security, backups and the day-to-day questions, sized for small and medium businesses. You ring Kelly or Carisa, not a help desk.
How quickly can you respond to IT issues?
Plenty of problems we fix remotely, so there's no waiting for someone to drive across town. Call or text, and we can often be on your computer within minutes. If we're already with another client, we'll tell you straight away when we'll get to you. If we need to be there in person, we'll tell you quickly when we can get there.
Who answers the phone

The faces on this page are the people who answer the phone. Odd thing to have to point out, really.

No switchboard, no hold music, no "your call is important to us". Ring Kelly or Carisa on their own mobiles and you're talking to someone who can actually fix it, and who probably already knows your setup.

Usually one of us answers straight away. If we're driving or on a job, we'll call or text you back, usually within the hour.

Managed IT clients get 24/7 support at no extra charge.

Prefer the office? 07 4401 5760Rather we call you? Leave your number

No lock-in contracts. If we stop being good, you're free to go. We'd rather you didn't.

We put our own mobiles on the website. Most IT companies would rather not. That's sort of the point.

Busy? We'll ring you.

Leave your number and tell us what's not working. We'll take it from there.

So Kelly or Carisa can call you back.

We usually call back within the hour, and within one business day at the latest.

We only use your details to call you back about your enquiry. See our Privacy Policy.

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