We make sure our clients are

Getting The Best Technology Support With The Best Service.

All of our websites are designed specifically for your needs and are clean, modern designs. Our sites are developed with fully responsive designs that adapt for screen sizes.

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How we can help

System Administration

Your very own technical expert.

Call us Anytime

Immediate action to your problems, 24×7.

Central Monitoring & Management

Every moment – day and night.

Strategic Consulting and Guidance

Meet the needs of the business now.


Project Delivery

Design & deploy new & upgraded technology.


Safe and Secure Environment

We watch your network at all times.


Website Design

Every business needs a website.


Search Engine Optimisation

Increase visits to your website.


Computer Repairs

Mac and PC repairs and IT support.


Need help

Call, text or email us – we would love to hear from you.


07 4401 5760

Send Us Email


What our clients say

“Efficient service and explained set up for new computers taking us into the "new" world of technology”

Judy Davies

“Kelly & Carisa have been extremely professional, proactive, understanding, and helpful. Within a few days our business had functional phones, internet, email, and all our needs were met. It has been such a relief to have them by our side every step of the way”

Cortical Health

“We have found Kelly and Carisa very professional with their work and very attentive to any issues that arise. They keep up to date with all the viruses, scams, malware etc. Can't believe we operated without their guidance. Thank you Kelly & Carisa keep up the good work.”

Christine Peterson

“Kelly and Carisa are so knowledgable and are always happy to help. They are friendly, honest and professional and go above and beyond looking after us and our technical needs. They take the stress out of having to deal with any issues and we know we can rely on them to solve them quickly or to provide an alternative in the interim so the business isn't impacted.”


"Great job done by Carisa and Kelly on my poor mistreated laptop - now working beautifully again! Speedy service and great value. Thanks TT!"

Helen Holmes – Facebook review

"The skill, knowledge, and professionalism of Kelly and Carisa is exceptional. I recommend Tech Troubleshooters for your IT needs and security."

Lindsey Marychurch – Google review

"Fantastic customer service"

Carey J – Google review

"Kelly is an awesome troubleshooter and knowledgeable guy. He is super friendly and always willing to give you a hand."

Dean Meston

"I have been absolutely delighted with the service received from Data Rescue Townsville. I comment with hand on heart at the gratitude and relief I feel being able to retrieve years and years of photos and work documents. In fact the whole computer's information was restored when I was told the hard drive was no good. They can do all sorts of things with their technology of retrieval. I thought I had to send the hard drive to Sydney on a whim of hope for starting prices of $600 up to $1000's. These guys here in Townsville are the only ones with the technology and being such decent people charge a fair price. My recovery was $330 flat rate - no fix no fee! Please give these guys a go if you are in a position of where you think your hard drive is ruined or damaged in any way. Good service is good business... they out performed this motto!!"

Chell Lam Pre – Facebook review

"We have used Kelly and Carissa from Tech Troubleshooters for many years, for our business and personal tech problems and new set ups. They have always been there quickly getting us up and running as quick as possible. Would highly recommend"


"Friendliest most helpful team in Townsville."

Dan Gwynne

"Thanks to Kelly and Carisa for saving me (and my data). Quick service. So helpful and thorough."

Rose Carney – Facebook review

"Fantastic service, very helpful, friendly and knowledgeable staff. Great value for money too."

Mitch Batchelor

"Super impressed with response time, attention and knowledge. Very grateful for the service provided and highly recommend to everyone😀"

Michelle Carter – Google review

"Words cannot even express how grateful I am for the work Kelly done on our Mac. Fast friendly professional service, highly recommend these guys to anyone. Thank you!!!"

Cynthia Edmonds – Facebook review

Request a Call back

Tech TroubleShooters

Prefer to speak face to face about your IT? We do too. Let’s get in touch for a free one-on-one discussion about your business needs.

Managing your IT isn’t your day job and it shouldn’t need to be. Whether you have questions about how to streamline, expand, or protect your network, or you are just looking for a second option, we would be happy to discuss your IT with you.

Search the blog for latest tech news, tips and tricks