Cybersecurity in Townsville & North Queensland
Several layers of protection, on the sensible assumption that any one of them will have a bad day eventually. Software on every computer watches for odd behaviour, and can stop an attack and undo the damage. For businesses that need more, specialist analysts look for intruders the software missed, and only approved programs are allowed to run. It's all monitored and patched from one place, and when something needs your attention, it's Kelly or Carisa who rings you.
Explore the full list of services in this category below, or jump back to View all our services.
See the technology in action
Short videos that show how the cybersecurity layers we deploy actually work.
How our Cybersecurity works
Assess
We review your current security posture against the ACSC Essential Eight and identify the highest-risk gaps.
Protect
We deploy endpoint protection, email filtering, DNS security, MFA and access controls tailored to your business.
Monitor
Our tools keep watch on every computer and network connection, and contain known threats automatically.
Respond
If an incident occurs, we contain, investigate and recover, then report back in plain English with steps to prevent recurrence.
Engagement
Layered security solutions based on your risk profile and compliance needs. Add or remove layers as your business changes.
Protection is sized to your risk profile and compliance needs. We'll agree on a clear, fixed scope before anything is deployed.
Common Cybersecurity questions
What is the Essential Eight?
The Essential Eight is the Australian Cyber Security Centre's baseline of mitigation strategies, things like application control, patching, MFA and backups. We help businesses implement and maintain it.
Do small businesses really need cybersecurity?
Yes. Over 40% of cyber attacks in Australia target small businesses. A single ransomware or phishing incident can shut down operations for days.
What happens if we get ransomware?
Our endpoint protection isolates infected devices and can roll back encrypted files. We then investigate, recover from backup and close the gap the attacker exploited.
Do you offer security awareness training?
Yes. We run automated phishing simulations and bite-sized training modules so your team becomes your strongest defence.
Can you help with cyber insurance requirements?
Yes. We can implement the controls insurers commonly require: MFA, backups, endpoint protection, email security and documented incident response.
How do we know if we have already been compromised?
We offer dark web monitoring and threat-hunting services that look for existing backdoors, stolen credentials and signs of prior compromise.
Related services
The faces on this page are the people who answer the phone. Odd thing to have to point out, really.
No switchboard, no hold music, no "your call is important to us". Ring Kelly or Carisa on their own mobiles and you're talking to someone who can actually fix it, and who probably already knows your setup.
Call Carisa 0448 017 919Carisa
The calm voice on the other end when things go wrong.
Call Kelly 0429 727 091Kelly
30+ years fixing IT. Has seen most problems before, some of them twice.
Usually one of us answers straight away. If we're driving or on a job, we'll call or text you back, usually within the hour.
Managed IT clients get 24/7 support at no extra charge.
Prefer the office? 07 4401 5760Rather we call you? Leave your number
No lock-in contracts. If we stop being good, you're free to go. We'd rather you didn't.
We put our own mobiles on the website. Most IT companies would rather not. That's sort of the point.
Busy? We'll ring you.
Leave your number and tell us what's not working. We'll take it from there.