Services / Cloud & Networks

Cloud & Networks in Townsville & North Queensland

Networks designed, built and secured properly, from one office with a simple VLAN to several sites working as one, and staff working securely from the road. We supply and manage the security hardware, write down how it's all set up, and keep an eye on it.

Explore the full list of services in this category below, or jump back to View all our services.

VLAN & Network Segmentation
From implementing a simple VLAN to full network segmentation, secure zones for staff, guests, IoT, and sensitive systems so a problem in one area can't spread.
Multi-Office Connectivity
Bring multiple offices together as one network, shared files, one phone system, one directory. Staff in every location work as if they are in the same building.
Remote & Field Worker Access
Secure, reliable access for staff working out of the office, on-site field workers, travelling teams, and work-from-home staff connected safely back to your systems.
VPN & Secure Remote Access
Encrypted remote access for your whole team, work from anywhere without compromising network security.
Managed Network Infrastructure
Managed switches and wireless access points with a central visibility dashboard, wired and wireless, fully controlled, issues spotted before users notice.
Cloud Solutions & Migration
Move to the cloud with confidence, we plan, migrate, and manage, cutting waste and improving flexibility.
Business Internet Supply
As a licensed internet reseller, we supply NBN and business-grade internet through premium Australian carriers, the kind of network your ISP wishes they had. Right plan, right speed, right support, and we keep managing it after it's connected.
Backup & Disaster Recovery
Australian-hosted encrypted backup with a 3-2-1 strategy, local speed, offsite resilience, tested recovery. Designed to support Privacy Act 1988, Essential Eight and NSQHS obligations.
Blue ethernet cables plugged into a network switch

How our Cloud & Networks works

01

Design

We map your users, devices, applications and sites to design a network that is fast, secure and scalable.

02

Build

We supply and configure firewalls, switches, wireless access points, VLANs and VPNs, fully documented.

03

Secure

Segmentation, intrusion prevention, DNS filtering and remote access controls are applied before go-live.

04

Support

We keep an eye on the network, keep the firmware up to date and tune it. When something faults, you ring Kelly or Carisa.

Engagement

Project-based network builds plus optional ongoing management. Internet supply is scoped per site based on speed and carrier availability.

Network builds and ongoing support are scoped to your site and needs. We'll give you a clear, fixed scope before work begins.

Common Cloud & Networks questions

Can you supply business internet in Townsville?

Yes. As a licensed internet reseller we supply NBN and business-grade fibre through premium Australian carriers, and we manage the connection for you.

Can you connect multiple offices?

Yes. We design site-to-site VPNs or SD-WAN solutions so multiple offices share files, phones and systems as if they were in the same building.

Do you support remote and field workers?

Yes. Secure VPN, cloud file access and protected remote desktop mean your team can work safely from home, site or on the road.

What is network segmentation and why do we need it?

Segmentation splits your network into zones, staff, guests, IoT, payment systems, so a breach in one area cannot spread to the rest.

How long does a new office network take to install?

A simple office can be live in a few days. Larger multi-site set-ups typically take two to four weeks, depending on carrier lead times.

Do you offer Wi-Fi for warehouses or large sites?

Yes. We design enterprise wireless coverage for offices, warehouses, workshops and outdoor areas using managed access points.

Who answers the phone

The faces on this page are the people who answer the phone. Odd thing to have to point out, really.

No switchboard, no hold music, no "your call is important to us". Ring Kelly or Carisa on their own mobiles and you're talking to someone who can actually fix it, and who probably already knows your setup.

Usually one of us answers straight away. If we're driving or on a job, we'll call or text you back, usually within the hour.

Managed IT clients get 24/7 support at no extra charge.

Prefer the office? 07 4401 5760Rather we call you? Leave your number

No lock-in contracts. If we stop being good, you're free to go. We'd rather you didn't.

We put our own mobiles on the website. Most IT companies would rather not. That's sort of the point.

Busy? We'll ring you.

Leave your number and tell us what's not working. We'll take it from there.

So Kelly or Carisa can call you back.

We usually call back within the hour, and within one business day at the latest.

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