Cloud-Hosted PBX Phone System in Townsville & North Queensland

A Cloud-Hosted PBX Phone System replaces traditional on-premises phone systems with a modern, internet-based business phone service. We host it on our own private Australian cloud, giving you enterprise features, flexibility and local support without the cost and maintenance of old PBX hardware.

What is Cloud-Hosted PBX Phone System?

A Cloud-Hosted PBX Phone System replaces traditional on-premises phone systems with a modern, internet-based business phone service. We host it on our own private Australian cloud, giving you enterprise features, flexibility and local support without the cost and maintenance of old PBX hardware.

Patch panel with neat network cabling in a comms cabinet

What you get

  • Cloud PBX hosted in Australia
  • Unlimited enterprise features
  • Desk phone, mobile and desktop apps
  • Call routing and auto attendant
  • Voicemail and call recording
  • Ongoing management and support

Why Tech TroubleShooters for Cloud-Hosted PBX Phone System?

Old phone systems are expensive to maintain and hard to scale. A cloud PBX gives you modern features, works from anywhere, and is managed by us. Your call data stays in Australia, and you get direct support from Kelly and Carisa.

Sunset over the water at Bushland Beach near Townsville

Who this is for

Businesses of any size wanting a modern phone system, organisations replacing old PBX hardware, multi-site businesses, and companies needing remote or mobile calling.

Bright small office desk with a laptop and potted plants

Common problems we solve

  • Old PBX breaking down
  • Expensive phone system maintenance
  • Limited features compared to modern systems
  • No support for remote workers
  • Call quality issues

Frequently asked questions

What is a cloud PBX?

A cloud PBX is a phone system hosted in the cloud rather than on a physical box in your office.

Do we need new phones?

Not necessarily. We support desk phones, softphones on computers, and apps on mobile devices.

Can we keep our existing numbers?

Yes. We handle number porting so you keep your business numbers.

Is call quality reliable?

Yes. With proper internet and QoS configuration, cloud PBX call quality is excellent.

Ask about Cloud-Hosted PBX Phone System

Speak directly with Kelly or Carisa, no call centres, no jargon.