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Tech TroubleShooters

Lightning-Fast IT Support • 24/7

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Servicing Townsville and North Queensland

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Our Services

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Complete IT Support & Services

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Secure, Scale, Succeed-With Tech Troubleshooters. We provide lightning-fast IT support for both home users and businesses, ensuring your technology keeps you connected, secure, and productive-24/7,

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Why Townsville Trusts

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Tech Trouble Shooters for Reliable IT Support

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Tech TroubleShooters is a family-owned Managed Service Provider (MSP) based in Alligator Creek, Townsville, delivering strategic IT solutions and hands-on troubleshooting for businesses and home users alike. Our team’s roots are in hardware and break/fix support, giving us a deep understanding of how technology works from the ground up.

We provide managed IT services, cybersecurity solutions, data backup, cloud support, and network management, helping businesses plan strategic growth while keeping day-to-day operations running smoothly. For home users, we offer repairs, upgrades, and personalised tech support, bringing enterprise-quality expertise to every household.

With 24/7 responsive service, a 99% client satisfaction record, and a reputation for reliable, scalable solutions, Tech TroubleShooters is proud to be Townsville’s trusted IT partner. We actively support local community groups and organisations while also serving clients across Cairns, Brisbane, the Sunshine Coast, Sydney, and Victoria.

Whether you’re a business looking for a proactive IT partner or a home user needing expert support, we’re here to make technology work for you.

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Testimonials

What Our Clients Says

[/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_line_height=”1.75em” text_orientation=”center” max_width=”680px” module_alignment=”center” locked=”off” global_colors_info=”{}”]Every day, your customers are searching for your services on Google. With SEO, Tech TroubleShooters helps you appear at the top when they do so.[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” custom_padding_last_edited=”on|tablet” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”0px||0px||false|false” custom_css_main_element=”align-items:center;” global_colors_info=”{}”][et_pb_column type=”4_4″ module_class=”testimonials-slider” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Tanya Bird” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” header_text_align=”left” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]★★★★★
Tech Troubleshooters have been amazing they provided us with assistance in setting up all the tech required for our new clinic space and made it super easy for us to hit the ground running. Tech Troubleshooters always make themselves available to assist you in any tech support you may need and are always willing to help in any way they can.[/et_pb_blurb][et_pb_blurb title=”Patricia Sewell” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” header_text_align=”left” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]★★★★★
Tech Troubleshooters have completely taken away the stress involved when problems arise with my home computer. Carisa has a genuine openhearted personality, extremely professional, and will go out of her away to assist as quickly as possible. Any glitches with my computer, as well as a recent computer replacement have been handled in a very efficient manner.[/et_pb_blurb][et_pb_blurb title=”Sandee Jeffree” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” header_text_align=”left” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]★★★★★
Carisa was amazing! She was able to save every off my hard drive and set me up with a new computer. Thank you[/et_pb_blurb][et_pb_blurb title=”Townsville Oral and Maxillofacial Surgery” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” header_text_align=”left” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]★★★★★
Carisa and Kelly made the whole process of moving our phones and IT to our new building a breeze for us. Couldn’t recommend them more.[/et_pb_blurb][et_pb_blurb title=”Vicki Burns” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” header_text_align=”left” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]★★★★★
Total new computer, recovery and fix up of old one went quickly and seamlessly. All I did was hand over the old and got given back both new and old as if nothing had even happened and for me you keeps stuff [lets call it that] everywhere, to be still able to find it all exactly where I left it was a really good thing. Highly recommend these guys. Thanks heaps![/et_pb_blurb][et_pb_blurb title=”Angela Arthur” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” header_text_align=”left” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]★★★★★
TTS are always professional, quick to solve my problem and understanding of my issues. I thoroughly recommend their services to anyone who needs help with IT, Cyber Security and all things computers. I am extremely happy to have them on board as my IT consultants.[/et_pb_blurb][et_pb_blurb title=”Debbi Marshall” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” header_text_align=”left” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]★★★★★
My Mac is now working fasting than it ever was! Thank you so much for the exceptional and super quick service![/et_pb_blurb][et_pb_blurb title=”Benjamin Hewitt” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]

★★★★★
Excellent service, great technical knowledge and fast response! Have worked along side these guys and definitely recommend!

[/et_pb_blurb][et_pb_blurb title=”Sarah Smith” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]

★★★★★
Very professional and knowledgeable! Understood my problems and treated me with respect. Very highly recommended.

[/et_pb_blurb][et_pb_blurb title=”Frank McDonald” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]

★★★★★
Tech Troubleshooters were able to resolve my computer performance problem quickly and easily when I was unable to get a solution anywhere else.

[/et_pb_blurb][et_pb_blurb title=”Michelle Carter” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]

★★★★★
Super impressed with response time, attention and knowledge. Very grateful for the service provided and highly recommend to everyone.

[/et_pb_blurb][et_pb_blurb title=”Brian Guthrie” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]

★★★★★
Technically excellent. Very helpful no matter what the problem on both my windows and mac bases computers.

[/et_pb_blurb][et_pb_blurb title=”Plant Essentials” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]

★★★★★
Always my go to when I have a computer issue be it hardware, software, security and backups. Efficient, trustworthy and always easy to deal with.

[/et_pb_blurb][et_pb_blurb title=”Ryan Toohey” image=”https://www.techtroubleshooters.com.au/wp-content/uploads/2023/03/Glenda-Stockham-image.jpg” content_max_width=”100%” module_class=”reviews-blurb” _builder_version=”4.27.4″ _module_preset=”default” border_radii_image=”on|100px|100px|100px|100px” global_colors_info=”{}”]

★★★★★
Fantastic service! Thank you to Carissa and Kelly for getting my laptop sorted so quickly. Good communication and advice. Really appreciated.

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★★★★★
Kelly was able to help me set up my computer to protect me from viruses on the web. Kelly was really efficient and quick showing his excellent knowledge of the IT industry.

★★★★★
Kelly and Carisa are great to deal with. Very reliable, easily contacted and always attend to problems in a very timely manner with great efficiency. Highly recommend Tech Trouble Shooters.

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0448 017 919

[/et_pb_blurb][et_pb_blurb title=”Kelly’s Direct Mobile” use_icon=”on” font_icon=”||divi||400″ icon_color=”#FFFFFF” icon_placement=”left” image_icon_width=”20px” content_max_width=”100%” module_class=”footer-mailbox” _builder_version=”4.27.4″ _module_preset=”default” header_font=”|600|||||||” header_text_color=”#FFFFFF” body_text_color=”rgba(255,255,255,0.9)” custom_margin=”||20px||false|false” animation=”off” link_option_url=”tel:0429727091″ locked=”off” global_colors_info=”{%22gcid-1803e38a-5c3d-487d-9e69-c5f4a5ccdae8%22:%91%22icon_color%22,%22icon_color%22,%22icon_color%22%93}”]

0429 727 091

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