We Make Sure Our Clients Are

Getting The Best Technology Support With The Best Service.

Tech TroubleShooters is a Full Service Managed IT and Cyber Security Service Provider in the Townsville and surrounding regions. We custom design our solutions with your need and budget in mind.
Our Services

How We Can Help

Tech Troubleshooters are managed IT service provider that monitors technology to prevent problems & security issues and maximize productivity for businesses

System Administration

Your very own technical expert.

24×7 Support

Immediate action to your problems.

Website Design

Every business needs a website.

Strategic Consulting And Guidance

Meet the needs of the business now.

Safe and Secure Environment

We watch your network at all times.

Central Monitoring & Management

Every moment – day and night.

Project Delivery

Design & deploy new & upgraded technology.

Search Engine Optimisation

Increase visits to your website.

Computer Repairs

Mac and PC repairs and IT support.

You Need Help?

Call, text or email us – we would love to hear from you.


What Our Clients Say

Our Clients send us bunch of smilies with our services and we love them.

Cortical Health

Kelly & Carisa have been extremely professional, proactive, understanding, and helpful. Within a few days our business had functional phones, internet, email, and all our needs were met. It has been such a relief to have them by our side every step of the way

Christine Peterson

We have found Kelly and Carisa very professional with their work and very attentive to any issues that arise. They keep up to date with all the viruses, scams, malware etc. Can’t believe we operated without their guidance. Thank you Kelly & Carisa keep up the good work.

Greg McDonald

We have used Kelly and Carissa from Tech Troubleshooters for many years, for our business and personal tech problems and new set ups. They have always been there quickly getting us up and running as quick as possible. Would highly recommend


Kelly and Carisa are so knowledgable and are always happy to help. They are friendly, honest and professional and go above and beyond looking after us and our technical needs. They take the stress out of having to deal with any issues and we know we can rely on them to solve them quickly or to provide an alternative in the interim so the business isn’t impacted.

Judy Davies

Efficient service and explained set up for new computers taking us into the “new” world of technology

Helen Holmes

Great job done by Carisa and Kelly on my poor mistreated laptop – now working beautifully again! Speedy service and great value. Thanks TT!

Lindsey Marychurch

The skill, knowledge, and professionalism of Kelly and Carisa is exceptional. I recommend Tech Troubleshooters for your IT needs and security.

Carey J

Fantastic customer service

Dan Gwynne

Friendliest most helpful team in Townsville.

Mitch Batchelor

Fantastic service, very helpful, friendly and knowledgeable staff. Great value for money too.

Michelle Carter

Super impressed with response time, attention and knowledge. Very grateful for the service provided and highly recommend to everyone

Cynthia Edmonds

Words cannot even express how grateful I am for the work Kelly done on our Mac. Fast friendly professional service, highly recommend these guys to anyone. Thank you!!!

Dean Meston

Kelly is an awesome troubleshooter and knowledgeable guy. He is super friendly and always willing to give you a hand.

Rose Carney

Thanks to Kelly and Carisa for saving me (and my data). Quick service. So helpful and thorough.

Years Experience

Active Clients

Projects Done

Team Members

Latest Blog

Tech Troubleshooters News

Tech Troubleshooters are managed IT service provider that monitors technology to prevent problems & security issues and maximize productivity for businesses
Critical WebP Vulnerability: CVE-2023-5129

Critical WebP Vulnerability: CVE-2023-5129

The Threat: CVE-2023-5129 CVE-2023-5129 is a severe zero-day vulnerability found in the widely used WebP image library. This vulnerability has been assigned a base score of 10.0, indicating its extreme severity. It affects not only major web browsers like Chrome,...

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Intel’s “Downfall” Threat

Intel’s “Downfall” Threat

At Tech Troubleshooters, our commitment to keeping you updated and protected is unparalleled. Today, we bring you a crucial update on a newly discovered security flaw that might affect your devices and business infrastructure. Intel’s “Downfall” – A New Threat on the...

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ATO Scam Alert

ATO Scam Alert

A new scam has been detected in Australia in which scammers send messages that pretend to come from ATO. The Scam Unveiled Misleading Email/SMS from "ATO": Scammers are sending messages that appear to be from the ATO. Though the ATO does communicate via email and SMS,...

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Update Now – iOS 16.6 and iPadOS 16.6

Update Now – iOS 16.6 and iPadOS 16.6

  While many of us lean on the convenience of automatic updates, they don’t always kick in as expected. Especially with crucial updates like this one, waiting could mean leaving your iPhone or iPad vulnerable for longer. Sometimes, network glitches or settings...

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Microsoft Teams Exploit Tool Auto-Delivers Malware

Microsoft Teams Exploit Tool Auto-Delivers Malware

Recently, a new tool called "TeamsPhisher" has been discovered on GitHub, which allows attackers to leverage a vulnerability in Microsoft Teams and automatically deliver malicious files to targeted Teams users. This tool takes advantage of organizations that allow...

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My Photo Stream Pulls a Magic Disappearing Act!

My Photo Stream Pulls a Magic Disappearing Act!

Bye Bye, My Photo Stream My Photo Stream, our handy-dandy iCloud service since 2011, has decided to pack its bags and retire to a remote island with no Wi-Fi (honestly, we can't blame it). The curtains will close for the final time on July 26, 2023, with new photo...

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Tech TroubleShooters

Prefer To Speak Face To Face About Your IT?

We Do Too. Let’s Get In Touch For A Free One-On-One Discussion About Your Business Needs.

Managing your IT isn’t your day job and it shouldn’t need to be. Whether you have questions about how to streamline, expand, or protect your network, or you are just looking for a second option, Tech TroubleShooters would be happy to discuss your IT needs with you.