We Make Sure Our Clients Are

Getting The Best Technology Support With The Best Service.

Tech TroubleShooters is a Full Service Managed IT and Cyber Security Service Provider in the Townsville and surrounding regions. We custom design our solutions with your need and budget in mind.

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Our Services

How We Can Help

Tech Troubleshooters are managed IT service provider that monitors technology to prevent problems & security issues and maximize productivity for businesses

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24×7 Support

Immediate action to your problems.

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Strategic Consulting And Guidance

Meet the needs of the business now.

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Central Monitoring & Management

Every moment – day and night.

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Project Delivery

Design & deploy new & upgraded technology.

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You Need Help?

Call, text or email us – we would love to hear from you.

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Testimonials

What Our Clients Say

Our Clients send us bunch of smilies with our services and we love them.

Cortical Health

Kelly & Carisa have been extremely professional, proactive, understanding, and helpful. Within a few days our business had functional phones, internet, email, and all our needs were met. It has been such a relief to have them by our side every step of the way

Christine Peterson

We have found Kelly and Carisa very professional with their work and very attentive to any issues that arise. They keep up to date with all the viruses, scams, malware etc. Can’t believe we operated without their guidance. Thank you Kelly & Carisa keep up the good work.

Greg McDonald

We have used Kelly and Carissa from Tech Troubleshooters for many years, for our business and personal tech problems and new set ups. They have always been there quickly getting us up and running as quick as possible. Would highly recommend

Lindsay

Kelly and Carisa are so knowledgable and are always happy to help. They are friendly, honest and professional and go above and beyond looking after us and our technical needs. They take the stress out of having to deal with any issues and we know we can rely on them to solve them quickly or to provide an alternative in the interim so the business isn’t impacted.

Judy Davies

Efficient service and explained set up for new computers taking us into the “new” world of technology

Helen Holmes

Great job done by Carisa and Kelly on my poor mistreated laptop – now working beautifully again! Speedy service and great value. Thanks TT!

Lindsey Marychurch

The skill, knowledge, and professionalism of Kelly and Carisa is exceptional. I recommend Tech Troubleshooters for your IT needs and security.

Carey J

Fantastic customer service

Dan Gwynne

Friendliest most helpful team in Townsville.

Mitch Batchelor

Fantastic service, very helpful, friendly and knowledgeable staff. Great value for money too.

Michelle Carter

Super impressed with response time, attention and knowledge. Very grateful for the service provided and highly recommend to everyone

Cynthia Edmonds

Words cannot even express how grateful I am for the work Kelly done on our Mac. Fast friendly professional service, highly recommend these guys to anyone. Thank you!!!

Dean Meston

Kelly is an awesome troubleshooter and knowledgeable guy. He is super friendly and always willing to give you a hand.

Rose Carney

Thanks to Kelly and Carisa for saving me (and my data). Quick service. So helpful and thorough.

Years Experience

Active Clients

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Latest Blog

Tech Troubleshooters News

Tech Troubleshooters are managed IT service provider that monitors technology to prevent problems & security issues and maximize productivity for businesses

Critical WebP Vulnerability: CVE-2023-5129

The Threat: CVE-2023-5129 CVE-2023-5129 is a severe zero-day vulnerability found in the widely used WebP image library. This vulnerability has been assigned a base score of 10.0, indicating its extreme severity. It affects not only major web browsers like Chrome,...

Intel’s “Downfall” Threat

At Tech Troubleshooters, our commitment to keeping you updated and protected is unparalleled. Today, we bring you a crucial update on a newly discovered security flaw that might affect your devices and business infrastructure. Intel’s “Downfall” – A New Threat on the...

ATO Scam Alert

A new scam has been detected in Australia in which scammers send messages that pretend to come from ATO. The Scam Unveiled Misleading Email/SMS from "ATO": Scammers are sending messages that appear to be from the ATO. Though the ATO does communicate via email and SMS,...

Urgent: Recent Data Breach Alert and Protecting Your Information

Let's be real for a moment. When you think of thrilling heists, you probably imagine dashing criminals targeting a bank vault, not... a bookshop? And yet, here we are. Dymocks, the Australian book retailer, recently faced a plot twist they didn’t see coming: a...

Apple’s Zero-Day Alert: September 2023 Patches Roll Out for iOS & macOS!

At Tech Troubleshooters, your digital well-being is our top priority. We're reaching out about a severe security concern with Apple devices that may directly affects you if your are an Apple iPhone, iPad, or Mac user, and here's why you should be deeply concerned. The...

Update Now – iOS 16.6 and iPadOS 16.6

While many of us lean on the convenience of automatic updates, they don’t always kick in as expected. Especially with crucial updates like this one, waiting could mean leaving your iPhone or iPad vulnerable for longer. Sometimes, network glitches or settings...

Microsoft Teams Exploit Tool Auto-Delivers Malware

Recently, a new tool called "TeamsPhisher" has been discovered on GitHub, which allows attackers to leverage a vulnerability in Microsoft Teams and automatically deliver malicious files to targeted Teams users. This tool takes advantage of organizations that allow...

My Photo Stream Pulls a Magic Disappearing Act!

Bye Bye, My Photo Stream My Photo Stream, our handy-dandy iCloud service since 2011, has decided to pack its bags and retire to a remote island with no Wi-Fi (honestly, we can't blame it). The curtains will close for the final time on July 26, 2023, with new photo...

Data Breach Affects Toyota Australia Customers – Take Action to Protect Your Data

A recent data breach that has affected Toyota customers globally, including a number of customers here in Australia. The breach has exposed personal information and highlights the importance of taking necessary steps to safeguard your data. We want to ensure that you...

Building a Secure Network: Unmasking WiFi’s Vulnerabilities and Safeguarding Your Sensitive Information

Prepare to have your WiFi illusions shattered as we delve into the hidden world of WiFi insecurity. This month, we're shedding light on the vulnerabilities of WiFi networks and how our team of experts can come to your rescue. So grab your popcorn and get ready for an...

Tech TroubleShooters

Prefer To Speak Face To Face About Your IT?

We Do Too. Let’s Get In Touch For A Free One-On-One Discussion About Your Business Needs.

Managing your IT isn’t your day job and it shouldn’t need to be. Whether you have questions about how to streamline, expand, or protect your network, or you are just looking for a second option, Tech TroubleShooters would be happy to discuss your IT needs with you.

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