Tech TroubleShooters

Data Backup

Tech Troubleshooters provide Cloud-Based Backup Feature. A starting price of $25 per month per workstation or $50 per month per server.

Specialise in Customer Solutions

What is a Backup Solution

A backup system automates the process of backing up your important computer records and transferring them to a secure off-site location. The backup software is installed on your server or computers, and schedules are set to automatically back them up. This information is transmitted via a secure link using your internet connection to the backup vault.

Protect Backup

What Does a Backup Protect You From?

Ransomware and cryptolocke

Natural Disaster

Physical Disaster


Human Error

Computer Virus

Hardware Failure

Accidental Loss

Backup Service

About Us And Our Backup Service

Disk Image

Backup entire disks and partitions on Windows systems

Files & Folders

Photos, Word docs, Adobe files, CAD files, Program output, etc.

Emails & Calendars

Microsoft Exchange Server, Outlook, Windows Mail
and more


Microsoft SQL Server, MySQL, MongoDB

Servers & OS

Windows server system state, Windows System Backup, Application-Aware Writer, Hyper-V

Protecting Your Business

Ready To Speak About Protecting Your Business?

Secure Backup

How Secure is Our Backup?

When our client backs up your data it secures it using AES-256 ‘military grade’ encryption, from then onwards your data is encrypted at all points of the backup journey – from transit to our vault and finally at ‘rest’ in our storage. The only stage that your information is decrypted is when you need a restore.


Customer Pain Points

  • Slow backup speed
  • Large amounts of wasted bandwidth
  • Problems restoring large backups
  • Frequent re-uploads of all backup data


General Benefits

  • 100% white-label
  • 9-9 support M-F EST
  • Silent install
  • Customer portal
  • Free SSL server certificate
  • Unlimited data
  • Creatable USB recovery wizard
  • HIPAA compliant storage in the US and the EU
  • Platform built by techs for techs
  • Remotely manage and control endpoint backups from central dashboard
  • Automatic updates
  • Remotely browse endpoint file system for easy configuration



Client-Side Deduplication

Fast, bandwidth- efficient backups since deduplication is client- side, saving storage space.

Incremental Forever

Your oldest backup can restore just as fast
as your most recent. No need for differentials.

Compressed and Encrypted

During backup, transit and rest. The only time it is unencrypted is during a restore.

No Full Re- uploads

After the first backup, you’ll never have to re-
upload the full file again.


Backup Capabilities

Disk Image Backup

Protect entire disks and partitions on Windows for full system recovery. Restore your system to either physical, VM or the cloud.
  • 5 Backup directly to the cloud (Azure, AWS, etc)
  • No spool space required
  • Restore directly to devices/partitions ‘bare-metal recovery’
  • Restore as virtual disk files (vmdk)

Files & Folders Backup

Easily protect files/folders in Windows, Linux and MacOS with the added benefits of configuration for:
  • Custom schedules
  • Custom exclusions
  • Custom retention
  • Remotely configuring backups from your server


Application Backup Capabilities

Microsoft SQL Server

Protect SQL Server 2005 and above, including SQL Server 2019 with no spool space required.

Microsoft Hyper-V

Protect all versions of Hyper-V running on Windows Server, including Windows Server 2016.

Microsoft Exchange

Protect exchange server 2007 and above, including 2019.

Windows Server System State

Windows Server System State supports backing up System State .vhd files.

Windows System Backup

Protect entire system volumes as .vhd / .vhdx files.


Supports Oracle MySQL and compatible servers such as MariaDB and Percona Server with no spool space required.

More Capabilities

More Application Backup Capabilities


Protect MongoDB databases with no additional spool space required. This allows you to backup:
  • Self-hosted MongoDB server software
  • MongoDB Community Server
  • MongoDB Enterprise Server
  • TokuMX / Percona Server for Mongo
  • Protect Cloud hosted MongoDB services (SaaS)
  • MongoDB Atlas
  • Amazon DocumentDB with MongoDB Compatibility
  • Azure CosmosDB’s API for MongoDB
  • Alibaba Cloud ApsaraDB for MongoDB

Application-Aware Writer

Our ‘Application-Aware Writer’ feature allows you to back up files in applications that utilize a VSS writer. Uses for this include backing up:
  • OracleDB
  • MailStore Server
  • Microsoft Dynamics CRM
  • Microsoft Sharepoint
  • Pervasive PSQL

Program Output

You may use the “Program Output” stdout Protected Item type as an integration point to back up a variety of different programs including:

  • Percona Server
  • Interbase XE7
  • PostgreSQL
  • Firebird
  • Cockroach DB
  • CouchDB
  • RethinkDB
  • Neo4j
  • Docker
  • WordPress