admin@techtroubleshooters.com.au

07 4401 5760

Security insights Services

Lightning-Fast IT Support • 24/7

Security Service Provider in the Townsville Area

Security insights

 Human Risk Report

* If your business sends email in Australia, you’re expected to have domain protection — and that means ongoing DMARC monitoring.

Are You Ready?

🔒Dark Web Monitoring Service

Stop Cybercriminals Before They Strike — Stolen passwords, emails, and sensitive data are actively sold on the dark web. Without a dark web monitoring service, your business could already be exposed.

Our service continuously scans hidden marketplaces, forums, and criminal networks for:

 

  • 🔑 Stolen passwords and employee credentials

  • 📧 Compromised email addresses and logins

  • 🗂️ Leaked customer or business data

When your data is detected, you’ll get instant alerts so you can:

  • 🔐 Secure accounts quickly to block attacks
  • 📉 Prevent financial and reputational damage
  • Demonstrate compliance with Essential Eight, NSQHS, HIPAA, and Privacy Act standards

Are You Ready?

💻 Phishing Simulation & Training Service

Train Your Team to Spot Attacks Before They Click — Phishing emails are the #1 way hackers get into small businesses. A single click can lead to data breaches, ransomware, and lost trust.

Our phishing simulation and training service helps you:

  • 📧 Test staff awareness with realistic phishing email campaigns

  • 🎓 Deliver bite-sized training to improve security habits

  • 🔍 Identify high-risk users and track improvement over time

  • 🛡️ Reduce your overall risk of email-based cyberattacks

  • Meet compliance standards like Essential Eight, NSQHS, HIPAA, and Privacy Act

    Are You Ready?

    🧠 User Security Awareness Training

    Turn Your Team Into a Human Firewall — Technology alone can’t stop every cyber threat. Staff need the knowledge and confidence to recognise and respond to risks.

    Our user security awareness training program helps you:

     

      • 🎓 Build a security-first culture with engaging, bite-sized lessons

      • 📈 Track staff progress with measurable improvement over time

      • 🧩 Cover real-world threats like phishing, ransomware, social engineering, and data privacy

      • 🔒 Reduce human error — the #1 cause of security breaches

      • Achieve compliance goals for Essential Eight, NSQHS, HIPAA, and Privacy Act

      Investing in staff knowledge is one of the most effective, affordable ways to lower risk and improve cyber resilience.

    Australia’s cyber security

    Australia’s Cyber Security

    Why These Controls Matter

    Privacy Act Obligations (OAIC)

    The Australian Privacy Act requires businesses to take reasonable steps to protect personal information.

    Email impersonation is a recognised threat — and if someone spoofs your domain while it’s unmonitored,

    • You may not be seen as having met your obligations.

    ACSC Essential Eight Compliance

    Australia’s cyber security framework recommends email authentication (SPF, DKIM, DMARC) as part of baseline protection.

    Ongoing monitoring proves you’re not just compliant — you’re actively protecting your systems and your clients.

    You May Not Know Your Emails Are Failing

    Without monitoring, you won’t know if:

    • Your emails are quietly going to spam
    • Clients never receive important messages
    • Someone is impersonating your business
    • By the time you find out, it may be too late.

    Stop Spoofing Fast

    Why Ongoing DMARC Monitoring Is a Business Essential

    • Detect spoofing and impersonation attempts in real time
    • Prove you’re actively protecting your domain and customer data
    • Support compliance for audits, insurance, and privacy requirements
    • Keep legitimate email flowing to clients
    • Protect your brand, your reputation, and your business continuity